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DELIVERY

Our deliveries are sent either via Royal Mail,  DHL or other shipping partners. Please make sure that someone will be in at the delivery address as a signature is usually required.
 

UK DELIVERY

At present our delivery charges are determined on the weight of the entire parcel (not per item) and starts from just £3.95.

All customers must be able to provide a valid shipping address and resident to where the parcel is to be sent to. A full breakdown of the shipping details, which include the full total amount, will be given to you at the checkout before the order is confirmed. Customers hold the right to leave the order stage at this time before the order goes through.  Please allow up to 48 hours to pick and pack orders.

It is the customer's responsibility to ensure that they write down the full and correct address.  If an incorrect address is given, any additional charges for redirecting the parcel to the correct address must be paid by the customer. Refunds for items not received due to incorrect or incomplete addresses will only be made once the original parcel is received back by Tenner Store. 

 

We aim to meet the following timescales but during busy period deliveries may take a little longer

UK Standard Delivery from £3.95  (3-5 working days) 

Next day delivery from £ 8.95 (ORDERS NEED TO MADE BEFORE 1PM)

Next day delivery cannot be made on Fridays for Sat Delivery. Any Saturday delivery must be chosen as Special Saturday Delivery. 

 

Special Saturday Delivery

Starts from- £12.95

Orders for special Saturday delivery must be placed before 2PM Friday

 

INTERNATIONAL DELIVERY 

Europe (5 - 7 working days)

Starts from £5.95

 

United States/Canada (6 - 10 working days)

Starts from £5.95

© 2014 Tenner Store

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